Health bosses have been grilled by civic chiefs over failures in Gloucestershire's out-of-hours GP service.
Practice Plus Group (PPG), the firm running the county's service, was told last month it must improve staffing to meet its legal obligations.
Care Quality Commission (CQC) inspectors found the service still required improvement, with rota gaps.
NHS trust One Gloucestershire says an action plan has been produced.
The CQC also found that 73 patients who were classed as urgent over the weekend of its inspection were still waiting to speak to a clinician the following Monday morning.
Health chiefs were asked about their plans to make improvements at Gloucestershire County Council's health over. Send your story ideas to: bristol@bbc.co.uk
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